Job description
Demonstrated Skills:
- Lead, manage, motivate, and develop people
- Continually improve the processes to bring in Operational Excellence
- Managing communication with stake holders
- Attrition Management per organization and Individual targets
- Perform dip stick check to check the quality of deliverables
- Client Management & Deliverables per SLA's (as applicable)
Roles & Responsibilities:
- High on Domain knowledge (healthcare/medical billing/RCM)
- Excellent written and communication skills
- Excellent interpersonal and people management skills (should have managed more than 15 people)
- Support the supervisor by offering solutions to the problem and assist in making decisions on issues related to the process
- Mentor and develop people in the process