Job description
Demonstrated Skills
- Lead, manage, motivate, and develop people
- Continually improve the processes to bring in Operational Excellence
- Grow and Develop business from existing client and explore opportunities to add new clients and service lines.
- Managing communication with the stake holders
- Attrition Management per organization and Individual targets
- Consistency in meeting the Result per the SLA guidelines / targets
- Very good understanding of the business
Roles & Responsibilities:
- High on Domain knowledge (healthcare/medical billing/RCM)
- Excellent written and communication skills
- Excellent interpersonal and people management skills (should have managed a minimum of 30-50 people)
- Client Management & Deliverables per SLA's
- Problem solving, Quick Decision making, planning and staffing (Internal & External)
- Mentoring and people development ability
- Managing his P&L