Job description
Demonstrated Skills
- Lead, manage, motivate, and develop people
- Continually improve the processes to bring in Operational Excellence
- Managing communication with the stake holders
- Attrition Management per organization and Individual targets
- Consistency in meeting the Result per the SLA guidelines / targets
- Grow and Develop business from existing client
Roles & Responsibilities:
- High on Domain knowledge (healthcare/medical billing/RCM)
- Excellent written and communication skills
- Excellent interpersonal and people management skills (should have managed up to 25 people)
- Client Management & Deliverables per SLA's
- Support the supervisor by offering solutions to the problem and assist in making decisions on issues related to the process
- Mentor and develop people in the process
- Ability to work on Patient services( Inbound and out bound)